If your computer does not have the proper hardware, BlackboardTM Learn Release 9.1 may run slowly or may not run at all. Prior to using BlackboardTM Learn Release 9.1 on your computer, compare your current system configuration with the system requirements below.
To determine which web browser to use with the Blackboard Learn System, find your operating system in the left column and choose a web browser. When possible choose a recommended browser which Blackboard has certified compatibility. In addition, you should have at least two approved browsers installed on your computer to accommodate for ongoing browser version changes.
| Internet Explorer 9 | Internet Explorer 8 | Firefox Latest Release | Firefox 3.6 | Chrome Latest Release | |
|---|---|---|---|---|---|
| Windows XP (32-bit) | Unsupported | Compatible | Compatible | Recommended | Compatible |
| Windows Vista (32-bit) | Recommended | Compatible | Recommended | Compatible | Compatible |
| Windows Vista (64-bit) | Compatible | Compatible | Compatible | Recommended | Compatible |
| Windows 7 (32-bit) | Recommended | Compatible | Recommended | Compatible | Recommended |
| Windows 7 (64-bit) | Compatible | Compatible | Compatible | Recommended | Compatible |
Recommended - fully tested and supported
Compatible - partially tested but should function properly
Unsupported - either impossible or not tested
| Safari 5.0 | Safari 4.0 | Firefox Latest Release | Firefox 3.6 | Chrome Latest Release | |
|---|---|---|---|---|---|
| Mac OSX 10.5 "Leopard" |
Compatible | Compatible | Compatible | Recommended | Compatible |
| Mac OSX 10.6 "Snow Leopard" |
Recommended | Compatible | Recommended | Compatible | Recommended |
Recommended - fully tested and supported
Compatible - partially tested but should function properly
If the computer you are using has a different browser than those indicated above, you still may be able to use parts of BlackboardTM Learn Release 9.1. However, you may also experience problems, especially when completing quizzes and tests or using chat and the virtual classroom.
BlackboardTM Learn Release 9.1 advises that your web browser conforms to certain standards. If you have an out-of-date or unsupported browser, it is suggested you either download a certified version of your current browser or a different certified browser before attempting to log into BlackboardTM Learn Release 9.1.
The AOL browser is not compatible with BlackboardTM Learn Release 9.1. However, you can use your AOL Internet connection with one of the web browsers listed above for your operating system to access Blackboard 9.1.
Your browser must be configured properly as follows:
At a minimum, you will need three browser plug-ins to use BlackboardTM Learn Release 9.1: Adobe Reader, Adobe Flash Player, and the Java Runtime Environment plug-in. You may need additional plug-ins if the course you are taking includes multimedia elements such as QuickTime; your instructor will provide you with any additions you may need.
To download and install the current versions of Adobe Reader and Adobe Flash Player:
You will also need the correct version of the Java plug-in (note this is not the same thing as JavaScript). BlackboardTM Learn Release 9.1 will not run properly if you are using an incompatible version of Java or if you have multiple versions of Java installed. Verify your Java plug-in is functioning properly by visiting: http://www.java.com/en/download/help/testvm.jsp
Once you have ensured that your computer has the proper operating system and hardware to run BlackboardTM Learn Release 9.1, you should verify that your Internet connection is fast enough to support BlackboardTM Learn Release 9.1. Online courses may require you to download/upload large files and often include streaming audio and video, both of which require faster connections.