Brightspace Help Desk

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Need Help with Brightspace?

The Brightspace Help Desk is available Monday through Friday from 8:00 a.m. to 4:00 p.m. Eastern Time on days the University is open.

Contact the Brightspace Help Desk

Email: Brightspace.Help@glenville.edu

Phone: 304-462-6145

After-Hours Support

If you experience an issue when the University is closed or outside normal business hours, please contact West Virginia Network for Educational Telecomputing (WVNET).

Phone: 304-293-5192

Before Contacting Support

Please have the following information available:

  • Your name and student ID number
  • The course in which you are experiencing the issue
  • A description of the problem
  • Any error messages you received
  • Screenshots, if available

Providing this information will help support staff assist you more quickly.