Ordering Official Transcripts
Official transcripts are issued by the Registrar’s Office. A Glenville State University transcript will include all coursework completed with Glenville State University (undergraduate and graduate), all transfer work which was accepted and posted, and any credits awarded. Partial transcripts are not available. In addition, Glenville State University will not provide customers with copies of another institution’s transcript that we have on file. Those transcripts will need to be requested by that institution. When sending an official transcript to another college or university, it will need to be sent directly from GSU to that institution. Most colleges or universities will not accept a transcript from the student themselves and will not consider the transcript to be official.
We do not provide unofficial transcripts. These are available in your EdNet account if you attended after June 1990.
You must have all financial and academic obligations satisfied with Glenville State University for your request to be processed.
Transcript requests are processed in the order in which they are received. Please allow 1-3 business days for your request to be processed. On days the university is closed, requests submitted with the delivery option of mailed or hold for pickup will be processed when we return.
In the event a transcript is not received by the intended recipient, Glenville State University will resend a transcript to the same address at no charge 14 days after the order was placed and up to 30 days from the date the transcript was initially sent. Requests for transcripts to be resent before 14 days or after 30 days of the initial order, or to a different address will require a new order and additional payment.
If your name has changed since you were last enrolled and you wish to have your current name reflected on your transcript, you will need to complete and submit the Address/Name Change Request Form prior to placing your transcript request. A certified copy of a marriage license, court order, or divorce decree, or a copy of your current Driver's Licence or Social Security Card must accompany the form. You may email the form and documentation to firstname.lastname@example.org. You will be notified by email once the change has occurred.
Order Transcripts Online
For the fastest service, Glenville State University has partnered with the National Student Clearinghouse to provide transcript ordering via the Web. Due to our automated ordering processing, once an order is placed, it cannot be cancelled. For assistance with the ordering process, you may contact the National Student Clearinghouse Customer Care Team directly at 703-742-4200. They have assistants available to walk you through the process.
The following options are processed within 1 - 3 hours of submitting the request, 24/7. Once an electronic request has been placed, you will not be able to change the recipient's email address and a new order will be required. If requesting to have an electronic transcript sent to another college or university, be sure to request it to be emailed directly to that institution and not to yourself. An electronic transcript which has been forwarded from a student is typically not accepted and will not be official.
- Electronic PDF
- Electronic Transcript Exchange (ETX) to LSAC, AMCAS or NursingCAS
- Hold for Pickup
- Express or FedEx: Cannot deliver to PO Boxes. If only a PO Box is provided, the transcript will be sent via USPS Express service and delivery will be delayed.
Alumni and current students may access online transcript ordering by logging into their EdNet account and selecting National Student Clearinghouse from the main menu.
For alumni who attended prior to June 1990, you may access online transcript ordering at Student Clearinghouse. You will need to have a valid major credit card and a valid email address.
Transcript Request Form
Official transcripts may also be ordered by submitting the Transcript Request Form. You will need to complete, sign and submit the form to the Registrar’s Office. Mail form to:
Glenville State University
200 High Street
Glenville, WV 26351
You may also fax the form to our office at (304) 462-8619 or email the form to email@example.com.
Sending a Letter
You may write a letter to request an official transcript. The letter must include the following information:
- First and last name (include any previous names if applicable)
- GSU Student ID# or Social Security Number
- Current mailing address
- Daytime phone number
- Approximate dates of attendance
- Number of transcripts being requested
- Names and complete addresses for all recipients
- Type of service requested: regular processing, express delivery or pickup
- Student’s signature
- Payment (credit card information or check/money order payable to Glenville State University)
The letter will need to be mailed to the Registrar’s Office at the above address.
Walk-in requests for official transcripts may be made at the Registrar’s Office in the Harry B. Heflin Administration Building. Office hours are Monday through Friday, 8:00 a.m. to 4:00 p.m. A request for an official transcript form must be completed and signed. The forms are available in the Registrar’s Office or you may submit a request online and select the option for pick-up. Transcripts will not be released to anyone other than the student unless an approved third party is specified by the student on the Student Consent to Parent/Guardian Access to Educational Records form. The form must be submitted to the Registrar’s Office. Transcripts may also be released to a third party with written authorization from the student and must accompany the transcript request.
Official transcript fee - $7.00
Mail/regular processing - $7.00. Requests are processed daily. Please allow 5-7 additional days for delivery by the United States Postal Service. Allow additional days for International addresses.
Mail/Express processing - $42.00. Requests must be received in our office by 11:00 am eastern time to guarantee same day delivery. Express transcript services cannot be delivered to Post Office or APO boxes.
Note: Additional processing fees are applied by the National Student Clearinghouse when ordering transcript online. Total fee amount will be listed prior to your payment being submitted.
The Registrar’s Office accepts cash, check/ money orders made payable to Glenville State University, MasterCard, Visa, and Discover.
You may email the Registrar's Office if you have any questions or need assistance.